CUTDAT REFUND POLICY

Last updated August 28th, 2025

OVERVIEW

At Cutdat, we strive to ensure your complete satisfaction with our video assembly services. This Refund Policy outlines our procedures and conditions for refunds.

STANDARD REFUND POLICY

Due to the nature of our SaaS product, we maintain the following refund policy:

7-Day Refund Window:

• You are eligible for a full refund within 7 calendar days from the date of your first subscription purchase only.
• This 7-day refund period applies regardless of whether you have used our services, uploaded content, or generated videos.
• Refunds are only available for your initial subscription purchase with Cutdat.

No Refunds After 7 Days:

• After the 7-day period has expired, no refunds will be available for any reason.
• This applies to all subscription renewals, including monthly and annual recurring charges.
• Recurring subscription charges are not eligible for refunds under any circumstances.

Subscription Cancellation:

• You may cancel your subscription at any time to prevent future charges.
• Cancellation will take effect at the end of your current billing period.
• You will retain access to the service until the end of your paid period.

HOW TO REQUEST A REFUND

To request a refund within the 7-day window, please contact our support team at support@cutdat.com with the following information:

1. Your account email address
2. Date of purchase
3. Order or transaction ID (if available)
4. Brief explanation of your refund request

We will process all valid refund requests within 7 business days of receipt. Refunds will be issued using the same payment method originally used for the purchase.

REFUND PROCESSING

All approved refunds will be processed within 7 business days of approval. Please note that depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

EXCEPTIONS

We reserve the right to make exceptions to this policy at our sole discretion. Exceptions may be considered in cases of:

• Technical issues that prevent service usage during the 7-day refund period
• Billing errors on our part
• Other extraordinary circumstances as determined by Cutdat

STATUTORY RIGHTS

This Refund Policy does not affect your statutory rights. For EU customers, this policy complies with applicable consumer protection directives.

If you are located in the European Union, please note that you may have additional rights under the Consumer Rights Directive. However, by using our digital services, you may waive certain rights as outlined in our Terms of Service.

IMPORTANT NOTES

• First Purchase Only: The 7-day refund policy applies exclusively to your first subscription purchase with Cutdat.
• Recurring Charges: All subscription renewals and recurring charges are final and non-refundable.
• Service Usage: Unlike many SaaS providers, we allow refunds within 7 days even if you have used our video assembly services.
• Account Termination: Refunded accounts may be terminated and are not eligible for future promotional pricing.

MODIFICATIONS TO THIS POLICY

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes indicates your acceptance of such changes.

CONTACT US

If you have any questions about this Refund Policy, please contact us at:

Email: support@cutdat.com

Mailing Address:
YK Global LLC
1021 E Lincolnway Suite 6574
Cheyenne, Wyoming, 82001
United States

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This refund policy is effective as of August 28th, 2025 and applies to all purchases made through Cutdat services operated by YK Global LLC.